Migrating our service to the new firewall

Planned migration date: 07.08.2024 - 04:00 p.m - 06:00 p.m

Dear colleagues, dear students!

We would like to inform you about the upcoming migration of our service from the current firewall to the new firewall. This migration is part of our efforts to improve the security and efficiency of our network infrastructure.

Services:

  • TUcoLAB
  • KMS (periodische Aktivierung MS Produkte)
  • TUchat
  • CRM
  • DMS (Dokumentenmanagement)
  • WSUS (Windows Update Server)
  • Mindbreeze (Suche in tuwien.ac.at)
  • Self-Assessment Tool

During the migration process, short-term interruptions in the availability of some services or applications associated with the subnet in question can be expected. Our team will do everything in its power to minimize any disruption and ensure a smooth transition.

Important instructions:

  • We ask all users to save their work and prepare for short-term interruptions during the specified period.
  • If you have specific systems or applications that are critical to your work and could be affected by the migration, please inform us as soon as possible.
  • After the migration, we ask you to test the access and functionality of your applications in the new subnet and report any irregularities.

Support:

For questions or support, you can contact our IT department at noc@it.tuwien.ac.at.

Thank you for your understanding and support as we work to continuously improve the security and functionality of our network.

Best regards,

Network and Security Team